Frequently Asked Questions

Are your devices suitable for all skin types?

Yes, our beauty devices are designed to work safely and effectively on all skin types. However, we recommend reading the product guide before first use and consulting with a dermatologist if you have specific skin concerns.

How do I use the devices?

Each product comes with a comprehensive user manual with step-by-step instructions. You can also find tutorial videos on individual product pages to guide you through proper usage techniques.

What is the warranty period?

All our products come with a 1-year manufacturer warranty covering defects in materials and workmanship. Extended warranty options may be available at checkout.

Do you offer free shipping?

Yes, we offer free shipping on orders over a certain amount. Please check our shipping policy page for current thresholds and delivery times to your location.

How do I clean and maintain my device?

After each use, gently wipe the device with a soft, slightly damp cloth. Avoid submerging in water unless specified as waterproof. Store in a cool, dry place away from direct sunlight. Detailed care instructions are included with each product.

How long until I see results?

Results vary by individual and device type. Most customers report visible improvements within 2-4 weeks of consistent use. For best results, follow the recommended usage frequency in your product manual.

Can I use the devices with my skincare products?

Many of our devices work beautifully with serums and creams to enhance absorption. Check your specific product guide for compatibility and recommendations.

What is your return policy?

We offer a satisfaction guarantee. If you're not completely satisfied, you may return unused products within 30 days of delivery for a full refund. Please see our returns policy for complete details.