Refund Policy

Last Updated: December 2025

30-Day Money-Back Guarantee

At Skinsbliss, we stand behind the quality of our premium beauty devices. If you're not completely satisfied with your purchase, we offer a 30-day money-back guarantee from the date of delivery.

Eligibility for Refunds

To be eligible for a refund, your item must be:

• Unused and in the same condition that you received it
• In the original packaging with all accessories and manuals
• Accompanied by proof of purchase (order number or receipt)
• Returned within 30 days of delivery

Non-Refundable Items

• Products that show signs of use or damage
• Items without original packaging
• Sale or clearance items (unless defective)
• Gift cards

How to Request a Refund

1. Contact our customer service team at support@skinsbliss.org
2. Provide your order number and reason for return
3. Receive return authorization and shipping instructions
4. Ship the item back using a trackable shipping method

Refund Processing

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.

Shipping Costs

Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.

Defective or Damaged Items

If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Contact Us

For questions about our refund policy, please email us at support@skinsbliss.org